Since way back when I first used Register.com to buy the domain name “RelapsedCatholic.com,” and used their Web Site Forwarding option to link it to that old Blogspot site, Register.com is the only company I’ve used for that stuff.
I bought “KathyShaidle.com” (plus its various iterations), “FiveFeetOfFury.com” and other domain names. Plus I set up a basic Do-It-Yourself site/domain name/dedicated email addy for my latest book, The Tyranny of Nice, because I didn’t like the publisher’s official one.
I did all that through Register.com. Why? I forget why I first started using them, but I stick with them because their customer service is great.
Not that I’ve had to contact them too often. But I still remember one fellow I dealt with years ago. I had an embarrassing newbie question and he was friendly, knowledgeable and helpful. I never forgot it.
Yesterday, I had to call Register.com again. If you tried to get to FiveFeetOfFury.com yesterday afternoon, you might have been startled to see a Register.com placeholder where my page should be.
That’s because I did something really stupid under my Site Forwarding options and took my own site off-line.
I called Register.com and got a terrific young woman on the line who didn’t make me feel like a moron.
She walked me through a fix, but when that didn’t work, she worked some magic on her end and assured me that FiveFeetOfFury would be back up within 12 to 24 hours.
And it was back up in more like 12 minutes.
But before that, she’d sent me her email address and told me to keep in touch if I needed anything else.Read More...